Monday, January 28, 2002
In my January 27, 2002 (6:17 PM) entry in our weblog titled Postcards from the Revolution I listed a number of resources for requirements, project and operational management. I'm giving a number of related documents and other resources here that I've collected. I've found them to be invaluable and want to share them.
Resources and Documents
- PowerPoint presentation on project scheduling and tracking
- Detailed explanation of the Goal-Question-Metric technique. This GQM presentation gives a quick overview of the technique.
- Using Paired Comparison to Achieve Consensus is an in-depth document on paired comparison techniques. You may also want this summary of the paired comparison process and the accompanying paired comparison worksheet.
- First Things First: Prioritizing Requirements by Karl E. Wiegers is a well-written article that anyone involved with governance or requirements will find useful.
- Patching the blind spot in IT process model implementation is an interesting paper on integrated service management.
- RealScope is a project management framework that Mike Tarrani developed in 1997. We updated it and corrected portions of this framework in 2001. It remains a work in progress.
- Root Cause Analysis is a succinct set of guidelines for performing root cause analysis. This document is not IT-specific, but can be easily adapted to fit within IT, especially in service delivery and QA.
- Lessons Learned from Tool Adoption by Karl E. Wiegers reinforces the fact that you need a process before you look at tools.
- Seven secrets of a successful project office is must reading if you're running, or thinking about establishing, a PMO.
- Performance Management and Monitoring Dynamics by the Newport Group IT gives insights about leadership and performance in IT and is one of those whitepapers that will provoke thought and perhaps significantly influence your approach to IT management.
Subscribe to Posts [Atom]